Frequently Asked Questions

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Yes. We are officially licensed by the state and local municipalities to carry the public.
No, anyone can use our service.
Our driver will meet you in the arrival area near the airport information with your name board.
Yes, you may pay by card in advance.
Yes, you can make a booking on the phone.
Yes, we will confirm your booking within 24 hours of receipt. If your transfer is within 24 hours from the time of booking, please call us for quick confirmation.
The earlier the better. However, 12 hours would be recommended. If you are making a last minute booking, it is best to call us to confirm.
We will check the flight status on the day and meet you according.
Yes. Nevertheless, any additional gratuity is at the passengers discretion.

Cancellations must be made 72 hours in advance to avoid cancellation fees. If you need to cancel for any reason, a cancellation fee up to the full amount of your reservation will be assessed. Reservations can be re-scheduled within 4 hours of the scheduled pickup time on the day of the reservation. A same day change fee may apply for changes within 4 hours of the scheduled pickup time. Airline delays and delays due to customs are unavoidable and are not subject to a charge

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