Frequently Asked Questions


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Yes. We are officially licensed by the state and local municipalities to carry the public.
No, anyone can use our service.
Our driver will meet you in the arrival area near the airport information with your name board.
Yes, you may pay by card in advance.
Yes, you can make a booking on the phone.
Yes, we will confirm your booking within 24 hours of receipt. If your transfer is within 24 hours from the time of booking, please call us for quick confirmation.
The earlier the better. However, 12 hours would be recommended. If you are making a last minute booking, it is best to call us to confirm.
We will check the flight status on the day and meet you according.
Yes. Nevertheless, any additional gratuity is at the passengers discretion.

There is 45% deposit non-refundable required on all reservations. Customers can cancel reservations 72 hours in advance. If cancellation is not made before 72 hours and is made after 72 hour period there is a non-refund on the total amount of that reservation. This is standard for any reservation and any reason of cancellation outside the following (Please note that cancellation for a rescheduled does not apply to this policy nor does airline, train, bus delays and delays due to customers are unavoidable and are not subject to a charge to this policy).

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